T: Hi Marcos, what are you doing next Thursday? And your brother too … is he around? M: Erm … next Thursday? Ermm … my

Well, when I came to work in the UK, I thought it would be quite easy. After all, we speak the same language, don’t we?

RACHEL: Hello, Fantastic Flowers. ANNIE: Oh, hi. Rachel? R: Yes? A: It’s Annie. R: Oh, hi Annie! How are you? A: I’m ok, thanks. You?

In this first part of the exam I’d like to ask you some general questions about yourself. Have you got any hobbies? Not really, no.

Interviewer: Do you find it easier to understand native or non-native speakers of English? Cristina: Well, I’ve been in the United States for seven years

All sorts of situations can cause stress: moving home, financial difficulties, work overload, driving in heavy traffic, noisy neighbors, pollution, uncertainty… So, what can we

RACHEL: OK, what’s next? Oh, we need to buy a present for Leo. MARK: Really? Why? R: It’s his birthday, remember. Annie told us last

When was the last time you felt stressed? What did you do about it? Here are a few ways of dealing with stress. Stress is

Jen: Erm, I’ve just seen that the rubbish bags are still in the kitchen. Didn’t I tell you to take them down? Mike: I’m going

Jennifer: Hugo! Hugo: Jennifer. How’s it going? Jennifer: Not too bad. What are you doing round here? Hugo: I’ve just bought a house in the