1 A: Hello, I'd like to have some shirts pressed. B: Yes. How soon will you need them?A: Can I get them by 6 o’clock tonight?B: Of course. Just leave…

I: Tell us about yourself. J: OK, my name’s Janet. I’m from Canada, and I work in the security office of a big hospital in London. I: What do you…

3 A: Excuse me. I bought this briefcase here a few months ago. Look, here's my receipt. B: Yes. A: The problem is, I can't get the lock to work.…

1 A: Can I exchange this shirt, please?B: What's the problem?A: I asked for a size 44, but this is a size 34.B: Let me see if I can find…

A new breed of worker, fueled by caffeine and using the tools of modern technology, is flourishing in the coffeehouses of San Francisco. Roaming from cafe to cafe and borrowing…

1 A: Can I exchange this shirt, please?B: What's the problem?A: I asked for a size 44, but this is a size 34.B: Let me see if I can find…

C: July 4th is Independence Day in the United States. We got our independence from England on this day in 1776. In my town, there is an Independence Day parade,…

Once upon a time there was a little girl called Lucie, who lived at a farm called Little-town. She was a good little girl—only she was always losing her pocket-handkerchiefs!One…

I don’t see myself as a risk taker. I’ve done a lot of mountain climbing, and everyone assumes, because of this, that I’m attracted to risk, but it isn't really…

I’m definitely not a risk taker. I might like to think that I am because it seems exciting, but I’m not. I live in a suburb of Boston and I'd…