Eric: Hi. Jill: Hello. Sorry to bother you. My friend and I are new to the building. We’re in apartment 3F. Eric: Oh, welcome to the building! Jill: I hate…

A: Can I help you?B: Yes. I'd like to move to a different room, if possible.A: Of course. Is there something wrong with your room, sir? B: Yes. It faces…

A: Good afternoon. Can I help you?B: Yes, please. Could you check if any packages have arrived for me, please? I'm in room 219.A: Sure. Let me see. No, I'm…

This remark was made, in these very words, by John Gribbin, physics editor of New Scientist magazine, in a BBC-TV debate with Malcolm Muggeridge, and it provoked incredulity on the…

1 A: Hello, I'd like to have some shirts pressed. B: Yes. How soon will you need them?A: Can I get them by 6 o’clock tonight?B: Of course. Just leave…

I: Tell us about yourself. J: OK, my name’s Janet. I’m from Canada, and I work in the security office of a big hospital in London. I: What do you…

3 A: Excuse me. I bought this briefcase here a few months ago. Look, here's my receipt. B: Yes. A: The problem is, I can't get the lock to work.…

1 A: Can I exchange this shirt, please?B: What's the problem?A: I asked for a size 44, but this is a size 34.B: Let me see if I can find…

A new breed of worker, fueled by caffeine and using the tools of modern technology, is flourishing in the coffeehouses of San Francisco. Roaming from cafe to cafe and borrowing…

1 A: Can I exchange this shirt, please?B: What's the problem?A: I asked for a size 44, but this is a size 34.B: Let me see if I can find…